- Can I drop off my luggage before check-in and after check-out?
- Can I send my luggage by TA-Q-BIN?
- Are baths shared?
- Are there any rooms facing the Narai street and it has a private toilet?
- Is there a parking lot available?
- How much is the exact fee?
- Do you accept credit cards or any electronic money for payment?
- I sent a reservation request through the form but have not received a reply.
- What is your cancellation policy?
- What if I just want to check availability?
- What time the earliest time for the breakfast?
- 1.Can I drop off my luggage before check-in and after check-out?
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You can. Before check-in, please let us know the time of your stopover in the remarks field of the reservation form.
- 2.Can I send my luggage by TA-Q-BIN?
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We accept in the following cases.
- When you send to here : Prepaid
- When you send from here : Payment on delivery
And if you send luggage from/to Kiso area, this service might be helpful.
遊山倶楽部 firlder If you interested in, please contact below.
TEL: 090-5057-4645
e-mail: kisojidelivery@gmail.com - 3. Are baths shared?
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There are private baths by the hour.
We will ask your preferred bathing time when you check in. - 4. Are there any rooms facing the Narai street and it has a private toilet?
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No. There is no private toilet in the room facing the street.
- 5. Are there any parking lot available?
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You can park in a free parking lots in the neighborhood. Please refer to the below page for access to the parking lot.
We have parking space for motorcycles in the facility (Max 3 motorcycles).
- 6. How much is the exact fee?
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You can check the fee under different conditions by using the rate calculation form.
※If you have an infant or toddler,please contact us- For multiple guests page→ “Fee calculator” tab
- For single guest page → “Fee calculator” tab
- 7. Do you accept credit cards or any electronic money for payment?
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Those are not available.Please pay in cash.
- 8.I sent a reservation request through the form but have not received a reply.8.
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There are two possible causes.
- The e-mail address you entered is incorrect.
- You reject our e-mail or categorize as a junk mail.
For ❶, please check whether or not you have received our auto-reply e-mail after submitting the form. Please also check your junk mail box.
For ❷, please set your e-mail settings so that you can receive our e-mails. We will reply from one of the below.
- minshukushimada*gmail.com
- shimada.haruhiko*gmail.com
(Please replace “*” with “@” when registering.)
The e-mails address auto-reply and anser availabirity, so please check your junk box if you won’t any reply from us on escr stages.
- 9.What is your cancellation policy?
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Cancellation fee will be charged 3 days prior to the stay.
- 2~3 days before：30% of the fee
- 1 day before： 50% of the fee
- The Check in day： 100% of the ree
- 10.What if I just want to check availability?
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Please inquire using the booking form. If you write “Just ask Availability” in the “Questions ,Requests, etc”column, we will reply to you as an inquiry, not as a reservation.
*Please note that a room availability response does not guarantee a subsequent reservation.
- What time the earliest time for the breakfast?
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7:30 am is the earliest. If you some problem for that, please ask.
