{"id":8056,"date":"2023-03-08T09:07:57","date_gmt":"2023-03-08T00:07:57","guid":{"rendered":"https:\/\/shimadablog.com\/?page_id=8056"},"modified":"2025-11-15T12:55:41","modified_gmt":"2025-11-15T03:55:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/shimadablog.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<ol class=\"wp-block-list -list-under-dashed\">\n<li><a href=\"#1\">Can I drop off my luggage before check-in and after check-out?<\/a><\/li>\n\n\n\n<li><a href=\"#2\">Can I send my luggage by TA-Q-BIN?<\/a><\/li>\n\n\n\n<li><a href=\"#3\">Are shower rooms shared?<\/a><\/li>\n\n\n\n<li><a href=\"#4\">Are there any rooms facing the Narai street and it has a private toilet?<\/a><\/li>\n\n\n\n<li><a href=\"#5\">Is there a parking lot available?<\/a><\/li>\n\n\n\n<li><a href=\"#fee\">How much is the exact fee?<\/a><\/li>\n\n\n\n<li><a href=\"#6\">Do you accept credit cards or any electronic money for payment?<\/a><\/li>\n\n\n\n<li><a href=\"#7\">If you don&#8217;t any response from us even you  sent a reservation request through the form.<\/a><\/li>\n\n\n\n<li><a href=\"#8\">What is your cancellation policy?<\/a><\/li>\n\n\n\n<li><a href=\"#9\">How to check  availability? (What if I just want to check  availability?)<\/a><\/li>\n\n\n\n<li><a href=\"#choshoku\">What time the earliest time for the breakfast?<\/a><\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<dl class=\"swell-block-faq -icon-rounded is-style-faq-stripe\" data-q=\"fill-custom\" data-a=\"fill-custom\">\n<div class=\"swell-block-faq__item\" id=\"1\"><dt class=\"faq_q\">1.Can I drop off my luggage before check-in time and after check-out time?<\/dt><dd class=\"faq_a\">\n<p>You can. Before check-in, please let us know the time of your stopover in the remarks field of the reservation form.<\/p>\n\n\n\n<p><span class=\"swl-inline-color has-swl-deep-01-color\"><strong>*If luggage is checked in prior to the check-in date or later than the check-out date , it will cost <span class=\"swl-fz u-fz-l\">1000 JPY <\/span>per day per piece of luggage.<\/strong><\/span><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"2\"><dt class=\"faq_q\">2.Can I send my luggage by TA-Q-BIN?<\/dt><dd class=\"faq_a\">\n<p>We accept in the following cases.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When you send to here :<strong> Prepaid<\/strong><\/li>\n\n\n\n<li>When you send from here : <strong>Payment on delivery<\/strong><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-style-big_icon_memo\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>And if you send luggage from\/to Kiso area, <br>&#8220;<a href=\"https:\/\/magome-luggagetransport.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nakasendo Luggage Transfer Service(NLTS)<\/a>&#8221; is the most <strong>convenient<\/strong>.<\/p>\n<\/div><\/div>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"3\"><dt class=\"faq_q\">3. Are shower rooms shared?<\/dt><dd class=\"faq_a\">\n<p>It is time based private. We will ask your preferred takinf time when you check in.<\/p>\n\n\n\n<p>\u203bFull  private shower rooms is available as an option.<a href=\"https:\/\/shimadablog.com\/en\/shower-room\/\"><strong>[more info]<\/strong><\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"4\"><dt class=\"faq_q\">4. Are there any rooms facing the Narai street and it has a private toilet?<\/dt><dd class=\"faq_a\">\n<p>No. There is no private toilet in the room facing the street.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"5\"><dt class=\"faq_q\">5. Are there any parking lot available?<\/dt><dd class=\"faq_a\">\n<p>You can park in a free parking lots in the neighborhood. Please refer to the below page for access to the parking lot.<\/p>\n\n\n<div class=\"swell-block-postLink\">\t\t\t<a href=\"https:\/\/riba-kurata.com\/parking\" class=\"c-blogLink -external\" data-style=\"text\" target=\"_blank\" rel=\"noopener noreferrer\">\n\t\t\t\t<!-- <i class=\"c-blogLink__icon icon-link\" role=\"presentation\"><\/i> -->\n\t\t\t\t<span class=\"c-blogLink__icon\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"swl-svg-externalLink __svg\" width=\"1em\" height=\"1em\" viewBox=\"0 0 48 48\" role=\"img\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M44 2H30c-1.1 0-2 .9-2 2s.9 2 2 2h9.2L24 21.2c-.8.8-.8 2 0 2.8s2 .8 2.8 0L42 8.8V18c0 1.1.9 2 2 2s2-.9 2-2V4c0-1.1-.9-2-2-2z\" \/><path d=\"M41 27c-1.1 0-2 .9-2 2v10c0 1.1-.9 2-2 2H9c-1.1 0-2-.9-2-2V11c0-1.1.9-2 2-2h10c1.1 0 2-.9 2-2s-.9-2-2-2H9c-3.3 0-6 2.7-6 6v28c0 3.3 2.7 6 6 6h28c3.3 0 6-2.7 6-6V29c0-1.1-.9-2-2-2z\" \/><\/svg>\t\t\t\t<\/span>\n\t\t\t\t<span class=\"c-blogLink__text\">Narai-Juku Parking lot Map<\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\n\n<p>We have parking space for motorcycles in the facility (Max 3 motorcycles).<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"fee\"><dt class=\"faq_q\">6. How much is the exact fee?<\/dt><dd class=\"faq_a\">\n<p>You can check the fee under different conditions by using the rate calculation form.<br>\u203bIf you have an infant or toddler,please contact us<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/shimadablog.com\/en\/booking\/\"><strong>For multiple guests page<\/strong><\/a>\u2192 &#8220;Fee calculator&#8221; tab<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/shimadablog.com\/en\/booking-single\/\">For single  guest page<\/a> <\/strong>\u2192 &#8220;Fee calculator&#8221; tab<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"988\" height=\"800\" src=\"https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/07\/cal1.jpg\" alt=\"\" class=\"wp-image-8772\" style=\"width:553px;height:447px\" srcset=\"https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/07\/cal1.jpg 988w, https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/07\/cal1-600x486.jpg 600w, https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/07\/cal1-300x243.jpg 300w, https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/07\/cal1-768x622.jpg 768w\" sizes=\"(max-width: 988px) 100vw, 988px\" \/><\/figure>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"6\"><dt class=\"faq_q\">7. Do you accept credit cards or any electronic money for payment?<\/dt><dd class=\"faq_a\">\n<p>Those are not available.Please pay in cash.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"7\"><dt class=\"faq_q\">8.If you don&#8217;t any response from us even you sent a reservation request through the form.<\/dt><dd class=\"faq_a\">\n<p>There are two possible causes.<\/p>\n\n\n\n<ol class=\"wp-block-list is-style-num_circle\">\n<li>The e-mail address you entered is incorrect.<\/li>\n\n\n\n<li>You reject our e-mail or categorize as a junk mail.<\/li>\n<\/ol>\n\n\n\n<p>For \u2776, please check whether or not you have received our auto-reply e-mail after submitting the form. Please also check your junk mail box.<\/p>\n\n\n\n<p>For \u2777, please set your e-mail settings so that you can receive our e-mails. We will reply from one of the below.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>minshukushimada*gmail.com<\/em><\/li>\n\n\n\n<li><em>shimada.haruhiko*gmail.com<\/em><\/li>\n<\/ul>\n\n\n\n<p>(Please replace &#8220;*&#8221; with &#8220;@&#8221; when registering.)<\/p>\n\n\n\n<p>The e-mails address auto-reply and  anser availabirity, so please check your junk box if you won&#8217;t any reply from us on escr stages.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"8\"><dt class=\"faq_q\">9.What is your cancellation policy?<\/dt><dd class=\"faq_a\">\n<p>Cancellation fee will be charged 3 days prior to the stay.<\/p>\n\n\n\n<ol class=\"wp-block-list is-style-num_circle\">\n<li>2~3 days before\uff1a30% of the fee<\/li>\n\n\n\n<li>1 day before\uff1a 50% of the fee<\/li>\n\n\n\n<li>The Check in day\uff1a 100% of the ree<\/li>\n<\/ol>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"9\"><dt class=\"faq_q\">10.How to check availability? (What if I just want to check availability?)<\/dt><dd class=\"faq_a\">\n<p class=\"u-mb-ctrl u-mb-10\">Please inquire using the <a href=\"https:\/\/shimadablog.com\/en\/booking\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>booking form.<\/strong><\/a><\/p>\n\n\n\n<p>If you write<strong> &#8220;Availability inquiry&#8221; in the &#8220;Questions ,Requests, etc&#8221;field <\/strong>, we will reply to you as an inquiry, not as a reservation.<\/p>\n\n\n\n<p><a href=\"https:\/\/shimadablog.com\/en\/booking\/\" target=\"_blank\" rel=\"noreferrer noopener\">&gt;&gt;Bookinf form<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-shadow\"><img decoding=\"async\" width=\"1024\" height=\"856\" src=\"https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/04\/IMG_1107-1024x856.jpg\" alt=\"\" class=\"wp-image-8292\" style=\"width:350px;height:293px\" srcset=\"https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/04\/IMG_1107-1024x856.jpg 1024w, https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/04\/IMG_1107-600x502.jpg 600w, https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/04\/IMG_1107-300x251.jpg 300w, https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/04\/IMG_1107-768x642.jpg 768w, https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/04\/IMG_1107.jpg 1085w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><span class=\"swl-inline-color has-swl-deep-01-color\"><strong>*Note \uff1aAvailability response does not guarantee a subsequent reservation.<\/strong><\/span><\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\">If your preferred date is unavailable<\/h4>\n\n\n\n<p class=\"u-mb-ctrl u-mb-10\">Please refer to this page.<\/p>\n\n\n<div class=\"swell-block-postLink\">\t\t\t<div class=\"p-blogCard -external\" data-type=\"type3\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3010\u5bbf\u6cca\u3011\u6c11\u5bbf\u3057\u307e\u3060<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img decoding=\"async\" src=\"https:\/\/shimadablog.com\/wp-content\/uploads\/2023\/01\/IMG_3667.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/shimadablog.com\/en\/shukuhakumatom\/\" target=\"_blank\" rel=\"noopener noreferrer\"> List of accommodations in Narai<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">There are 11 accommodations in Narai-juku, but most of them are not listed on platforms like Booking.com and Expedia.On this page, we introduce all accommodatio&#8230;<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\" id=\"choshoku\"><dt class=\"faq_q\">What time the earliest time for the breakfast?<\/dt><dd class=\"faq_a\">\n<p>7:30 am is the earliest. If you some problem for that, please ask.<\/p>\n<\/dd><\/div>\n<\/dl>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@id\":\"#FAQContents\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1.Can I drop off my luggage before check-in time and after check-out time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can. Before check-in, please let us know the time of your stopover in the remarks field of the reservation form.<\\\/p><p><strong>*If luggage is checked in prior to the check-in date or later than the check-out date , it will cost 1000 JPY per day per piece of luggage.<\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"2.Can I send my luggage by TA-Q-BIN?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We accept in the following cases.<\\\/p><ul><li>When you send to here :<strong> Prepaid<\\\/strong><\\\/li><li>When you send from here : <strong>Payment on delivery<\\\/strong><\\\/li><\\\/ul><div><div><p>And if you send luggage from\\\/to Kiso area, <br>\\\"<a href=\\\"https:\\\/\\\/magome-luggagetransport.jp\\\/\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">Nakasendo Luggage Transfer Service(NLTS)<\\\/a>\\\" is the most <strong>convenient<\\\/strong>.<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"3. Are shower rooms shared?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>It is time based private. We will ask your preferred takinf time when you check in.<\\\/p><p>\u203bFull  private shower rooms is available as an option.<a href=\\\"https:\\\/\\\/shimadablog.com\\\/en\\\/shower-room\\\/\\\"><strong>[more info]<\\\/strong><\\\/a><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"4. Are there any rooms facing the Narai street and it has a private toilet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No. There is no private toilet in the room facing the street.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"5. Are there any parking lot available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can park in a free parking lots in the neighborhood. Please refer to the below page for access to the parking lot.<\\\/p><div><a href=\\\"https:\\\/\\\/riba-kurata.com\\\/parking\\\" data-style=\\\"text\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">Narai-Juku Parking lot Map<\\\/a><\\\/div><p>We have parking space for motorcycles in the facility (Max 3 motorcycles).<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"6. How much is the exact fee?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can check the fee under different conditions by using the rate calculation form.<br>\u203bIf you have an infant or toddler,please contact us<\\\/p><ul><li><a href=\\\"https:\\\/\\\/shimadablog.com\\\/en\\\/booking\\\/\\\"><strong>For multiple guests page<\\\/strong><\\\/a>\u2192 \\\"Fee calculator\\\" tab<\\\/li><li><strong><a href=\\\"https:\\\/\\\/shimadablog.com\\\/en\\\/booking-single\\\/\\\">For single  guest page<\\\/a> <\\\/strong>\u2192 \\\"Fee calculator\\\" tab<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"7. Do you accept credit cards or any electronic money for payment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Those are not available.Please pay in cash.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"8.If you don't any response from us even you sent a reservation request through the form.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>There are two possible causes.<\\\/p><ol><li>The e-mail address you entered is incorrect.<\\\/li><li>You reject our e-mail or categorize as a junk mail.<\\\/li><\\\/ol><p>For \u2776, please check whether or not you have received our auto-reply e-mail after submitting the form. Please also check your junk mail box.<\\\/p><p>For \u2777, please set your e-mail settings so that you can receive our e-mails. We will reply from one of the below.<\\\/p><ul><li><em>minshukushimada*gmail.com<\\\/em><\\\/li><li><em>shimada.haruhiko*gmail.com<\\\/em><\\\/li><\\\/ul><p>(Please replace \\\"*\\\" with \\\"@\\\" when registering.)<\\\/p><p>The e-mails address auto-reply and  anser availabirity, so please check your junk box if you won't any reply from us on escr stages.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"9.What is your cancellation policy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Cancellation fee will be charged 3 days prior to the stay.<\\\/p><ol><li>2~3 days before\uff1a30% of the fee<\\\/li><li>1 day before\uff1a 50% of the fee<\\\/li><li>The Check in day\uff1a 100% of the ree<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"10.How to check availability? (What if I just want to check availability?)\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Please inquire using the <a href=\\\"https:\\\/\\\/shimadablog.com\\\/en\\\/booking\\\/\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\"><strong>booking form.<\\\/strong><\\\/a><\\\/p><p>If you write<strong> \\\"Availability inquiry\\\" in the \\\"Questions ,Requests, etc\\\"field <\\\/strong>, we will reply to you as an inquiry, not as a reservation.<\\\/p><p><a href=\\\"https:\\\/\\\/shimadablog.com\\\/en\\\/booking\\\/\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">&gt;&gt;Bookinf form<\\\/a><\\\/p><p><strong>*Note \uff1aAvailability response does not guarantee a subsequent reservation.<\\\/strong><\\\/p><h4>If your preferred date is unavailable<\\\/h4><p>Please refer to this page.<\\\/p><div><div data-type=\\\"type3\\\" data-onclick=\\\"clickLink\\\"><div>\u3010\u5bbf\u6cca\u3011\u6c11\u5bbf\u3057\u307e\u3060<div><\\\/div><div><a href=\\\"https:\\\/\\\/shimadablog.com\\\/en\\\/shukuhakumatom\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\"> List of accommodations in Narai<\\\/a>There are 11 accommodations in Narai-juku, but most of them are not listed on platforms like Booking.com and Expedia.On this page, we introduce all accommodatio...<\\\/div><\\\/div><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"What time the earliest time for the breakfast?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>7:30 am is the earliest. 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